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한태영 ( Han Tae-Young ) - 광운대학교 경영대학 산업심리학과
박정애 ( Park Jeong-Ae ) - 동남대학교 간호과
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Abstract
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Purpose: This study examined Korean nurses’ job attitude (i.e., satisfaction and burnout) regarding the extent to which organization’s emotion display rule influences on job attitudes through emotion-related variables (i.e., negative emotion suppress behavior and inauthenticity), thereby examining mediation effects of negative emotion suppress behavior and inauthenticity.
Method: Using a survey to nurses working in various general hospitals in Korea, structural equation modeling was adopted.
Result: Emotion display rule affected outcome variables but these effects were mostly observed via the two mediators, negative emotion suppress and inauthenticity, which largely supports the research model.
Conclusion: Individuals who perceived stronger emotional display rule suppressed more their negative emotion, and also perceived more inauthenticity. In turn, negative emotion suppress behavior only affected job burnout positively. Inauthenticity showed a negative effect on job satisfaction while it had a positive effect on burnout. The study provided directions for future research and practical implications to help nurses’ effective job performance.
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KeyWords
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정서표현규범, 부정정서억제, 가식지각, 직무만족, 직무탈진
Emotion display rule, Negative emotion suppress, Inauthenticity, Job satisfaction, Burnout
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원문 및 링크아웃 정보
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등재저널 정보
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